COVID-19 FAQs

Up-to-date information and resources for our members can be found at:

• North Carolina Department of Health and Human Services (NCDHHS)
• Food and Drug Administration (FDA)
• Centers for Disease Control (CDC)

Current federal regulations prohibit any provider from balance billing patients for the COVID-19 vaccines or boosters.

If members have specific questions about coverage, we encourage them to contact Customer Service through Blue Connect or by using the number on the back of their insurance card.

We are covering FDA approved vaccines and boosters, including emergency use authorization (EUA), at no cost for all members, both during the public health emergency and after.

The federal government covers, at no member cost-share, both the vaccine and the administration fee for traditional Medicare and Medicare Advantage members.

For members on a commercial plan, the federal government covers the vaccine and booster costs during the public health emergency. Blue Cross NC (or the ASO group, for customers on those plans) covers the cost of vaccine administration fees. After the public health emergency, Blue Cross NC and ASO groups are required to cover the cost for the vaccine and booster, and administration costs at 100% for in-network providers.

Vaccines and boosters given at pharmacies are covered for Blue Cross NC members, with no member cost share.

For Blue Cross NC members living or traveling outside North Carolina, the federal government covers the cost of the vaccine and booster, and Blue Cross NC (or the ASO group, for customers on those plans) covers the cost of administration fees during the public health emergency. After the public health emergency, the cost of the vaccine and booster, and administrative fees are covered as preventative services and reimbursement will depend on whether the provider is in network or out-of-network.

The applicable federal regulations state that the health benefit plan or insurer must cover the admin fee at 100%. This is a temporary benefit change that applies to all plans under federal law during the public health emergency, with the federal government paying the cost of the vaccine and booster, and ASO groups to cover administration costs the same for both INN and OON providers during that time. After the public health emergency, ASO groups are required to cover the cost for the vaccine and booster, and administration costs at 100% for in-network providers.

The Centers for Disease Control and Prevention (CDC) shared data showing that vaccines and boosters continue to be remarkably effective in reducing risk of severe disease, hospitalization and death, even against the Delta variant.

According to the latest data from North Carolina hospitals, 91% of all COVID patients and 96% of all COVID ICU patients were unvaccinated. The bottom line is that vaccines and boosters save lives. More than 11 million doses of the COVID-19 vaccine have been administered in North Carolina.

According to NCDHHS, once you are up to date on your COVID-19 vaccines, you can participate in many of the activities that you did before the pandemic. 

Vaccines provide the best protection against severe illness, hospitalization and death from COVID-19. However, people who are vaccinated can still get infected and spread the virus to others. Everyone should stay up to date on their COVID-19 vaccines by getting a Pfizer or Moderna booster shot when they are able. Get information on COVID-19 boosters.    

Even if you are vaccinated, you should get tested if you have any symptoms of COVID-19. People with COVID-19 should stay away from others for at least five full days. They should then wear a mask for an additional five days. People who have not been vaccinated and may have been around someone with COVID-19 should stay from others for five days. They should also wear a mask for an additional five days. People who are vaccinated do not need to stay away from others if they may have been around someone with COVID-19 and don't have any symptoms. This includes a booster for people ages 5 and older.

Anyone age 6 months and older is now eligible for the COVID-19 vaccine. Children and teens ages 5 to 17 years old can only receive the Pfizer booster, and parental consent is required.

Visit myspot.nc.gov for the most up-to-date information about the COVID-19 vaccine and booster. 

Up-to-date information and resources for Blue Cross NC members can be found at bluecrossnc.com/covid-19/covid-19-vaccine-information.

North Carolina residents can find a spot using the vaccine location tool provided by NCDHHS.
 
Members who live outside of North Carolina will need to search vaccines.gov, text your ZIP code to 438829, or call 1-800-232-0233 to find a vaccine or booster location near you.

Federal Employee Plan (FEP) members should use FEP’s vaccine network to locate a participating retail pharmacy.  

Looking for a COVID-19 vaccine or booster for someone who is at home because of limited mobility? You can find at-home vaccine providers here.

Booster shots are now available for individuals who have been fully vaccinated.

Individuals who received the Pfizer vaccine are eligible for a booster shot if they meet both requirements below:

• Are 5 or older
• Received a second/final dose of the Pfizer or Moderna vaccine at least five months ago

Individuals who received the Moderna vaccine are eligible for a booster shot if they meet both requirements below:

• Are 18 or older
• Received a second/final dose of the Pfizer or Moderna vaccine at least five months ago

Individuals 18 and older who received the Johnson & Johnson vaccine more than two months ago are eligible for a booster shot.

According to the CDC, eligible individuals 18 and older can receive any of the COVID-19 vaccines authorized in the United States. 

Children and teens ages 5 or 17 years old can only receive the Pfizer booster, and parental consent is required.

Details on COVID-19 booster shot eligibility and guidance on booster shots, including mix-and-match options, can be found on the CDC website.

The North Carolina Department of Health and Human Services (NCDHHS) encourages individuals to speak with a doctor, nurse or pharmacist if they have questions about which booster is right for them.

A second booster shot is now available for:

• Individuals 50+ who received a booster shot at least four months ago
• Individuals 12+ who are immunocompromised and received a booster shot at least four months ago
• Individuals who received the Johnson & Johnson vaccine and a Johnson & Johnson booster at least four months ago

According to NCDHHS, getting a second booster may be especially important for people over the age of 65 and those older than 50 with underlying health conditions that put them at high risk of severe disease.

Blue Cross and Blue Shield of North Carolina is covering COVID-19 vaccines and boosters that are FDA approved, including for emergency use authorization (EUA), at no cost for all members, both during the public health emergency and after.

For members on a commercial plan, the federal government cover the vaccine costs during the public health emergency.  Blue Cross NC (or the ASO group, for customers on those plans) covers the cost of vaccine administration fees.  After the public health emergency, Blue Cross NC and ASO groups are required to cover the cost for the vaccine and administration costs at 100% for in-network providers.

The federal government covers, at no member cost-share, both the vaccine and the administration fee in 2021 for traditional Medicare and Medicare Advantage members. Update for 2022: COVID-19 Vaccine & Monoclonal Antibody Products MA Plan; Claims changed starting January 1; If you vaccinate or administer monoclonal antibody treatment to patients enrolled in Medicare Advantage (MA) plans on or after Jan 1, 2022, submit claims to the MA plan.  Original Medicare won’t pay these claims.  Blue Cross is now paying for the vaccine administration for the MA members.  Claims have to be submitted to us now rather than their traditional plan. 

A second booster shot is now available for:

• Individuals 50+ who received a booster shot at least four months ago
• Individuals 12+ who are immunocompromised and received a booster shot at least four months ago
• Individuals who received the Johnson & Johnson vaccine and a Johnson & Johnson booster at least four months ago.

According to the NCDHHS website on boosters, getting a second booster may be especially important for people over the age of 65 and those older than 50 with underlying health conditions that put them at high risk of severe disease.

Children ages 6 months and older are now eligible to receive the COVID-19 vaccine.*

*Children ages 5-17 years old can only get the Pfizer booster. Parental Consent is required.

Whether or not you vaccinate your kids is a personal choice. However, getting vaccinated is an important step in stopping the pandemic for both kids and adults. Read, "What to Expect with Your Child's Covid-19 Vaccine" on our blog to learn more.

Children are vulnerable to the COVID-19 virus just like everyone else.  According to NCDHHS, cases of COVID-19 among children in the U.S. rose approximately 240% during the most recent surge, demonstrating a need to protect children from the disease. Visit the NCDHHS Covid Response website to learn more about vaccines for kids.

Yes. The CDC and the FDA have determined that COVID-19 vaccines are safe and effective for this age group. Scientists are continuing to monitor safety in adolescents.

According to the FDA, the vaccine is safe and effect. Read the FDA October 2021 press release on COVID-19 vaccines. There were no safety concerns or serious side effects noted in the clinical trials and ongoing study. Download the Briefing Document from Pfizer to learn more.

The vaccine is widely available across the state. Children ages 3 and older can get vaccinated at any location that has the smaller dose available, including at their pediatrician or doctor’s office, hospitals, local pharmacies and grocery stores.

Babies and toddlers ages 6 months through 2 years cannot be vaccinated by a pharmacist. They can get their vaccine only at a doctor’s office or local health center where the correct dose for their age is available.

There are more than 800 locations in North Carolina that carry the kids' vaccines. Find a children's vaccination location near you.

No, there is no cost to vaccinate your child. COVID-19 vaccines and boosters are provided without any out-of-pocket cost to you, regardless of insurance and immigration status. The only thing required is parental consent.

According to NCDHHS, there may be temporary and minimal side effects. Learn about temporary side effects in children – visit the NCDHHS Covid-19 Response website.Children may experience a sore arm and feeling tired or achy for a day or two. NCDHHS further notes the risks of serious side effects from the vaccine are far less than the risk of serious illness from COVID-19.

Get up-to-date information and resources for Blue Cross NC members.

Yes. The CDC recommends that anyone over the age of 6 months should receive the vaccine, including those who are pregnant, plan to become pregnant or breastfeeding. 

According to the CDC, the vaccine and boosters are safe to receive during your pregnancy. It is one of the best ways to protect yourself and your baby because pregnant women are at an increased risk for severe illness from COVID-19. The CDC further notes that for women who are breastfeeding, the vaccine is safe and can pass along COVID-19 antibodies to your breastfeeding child, providing them with further protection from the virus.

If you have additional questions about protecting your newborn from COVID-19, consult your pediatrician. Guidelines and recommendations are constantly changing, and they can ensure you’re following the latest policies.

North Carolina residents can find a number of COVID-19 testing options, including more information about OTC COVID-19 testing, at ncdhhs.gov/GetTested.

Testing options include, but are not limited to:

• On-site testing, typically conducted by a health care provider, at:
  • Your primary care provider’s office
  • Free community testing events
  • Local health departments, pharmacies, urgent care and other locations
• At-home testing, includes but is not limited to:
  • Order free at-home tests from the federal government, which provide rapid results and can be self-administered and self-read at home.
  • Pick up free rapid at-home tests from a local community organization. Find a participating location near you.
  • At a pharmacy or retail location, purchase over-the-counter (OTC) tests that provide rapid results and can be self-administered and self-read at home.
  • Request a no-cost COVID-19 at-home test collection kit that requires individuals to send tests into a lab to get their results.  

To find a testing location outside of North Carolina, visit https://www.hhs.gov/coronavirus/community-based-testing-sites/index.html.

Up-to-date information and resources for our members can be found at bluecrossnc.com/covid-19/covid-19-testing.

We encourage members to speak to their primary care provider, pharmacist, or refer to this NCDHHS website if they have questions about COVID-19 testing.

Individuals should seek medical attention immediately for symptoms such as trouble breathing, persistent pain or pressure in the chest, fainting, new confusion or inability to arouse, or bluish lips or face.

Health plans and issuers are required to cover, at no cost-share to members (copayments, deductibles and coinsurance), COVID-19 testing methods performed in labs or at-home when ordered by a provider, consistent with current CDC guidance and cleared, approved or given emergency use authorization (EUA) by the FDA. With new federal requirements put in place to expand access to COVID-19 tests, Blue Cross NC will cover over-the-counter (OTC) tests that have been approved or received emergency use authorization (EUA) by the FDA, beginning on January 15, 2022, and continuing through the public health emergency. These OTC tests do not have to be ordered by a doctor and can be self-administered and self-read at home.

Depending on where you purchase your OTC test, you will pay no out-of-pocket costs or pay and be reimbursed. 

We encourage members to get their over-the-counter (OTC) tests from an in-network pharmacy and present their insurance card, the same way they purchase their prescriptions. By purchasing from an in-network pharmacy counter, insurance is filed electronically, allowing members to purchase the test with no out-of-pocket costs. 

Members can also pay out of pocket and mail an OTC COVID-19 test claim form to our pharmacy benefit manager, Prime, for reimbursement. This applies to members who purchase OTC tests without their Blue Cross NC prescription drug card or at a location other than a pharmacy counter.

Most Blue Cross NC members should not need reimbursement for their OTC COVID-19 tests. If members present their Blue Cross NC member ID card at an in-network pharmacy counter, they will pay no out-of-pocket costs.

Reimbursement for test kits purchased from out-of-network pharmacies and retailers (any location other than a pharmacy counter) is limited to no more than $12 per individual test.

Pursuant to COVID-19-related legislation and regulations, Blue Cross NC will continue waiving member cost-sharing (copays, deductibles and coinsurance) for COVID-19-related provider screening visits and testing until the public health emergency is over.

Medicare members must receive their OTC tests from a participating pharmacy or health care provider or health care provider. They are not eligible for reimbursement from Blue Cross NC. 

COVID-19 tests for general workplace health and safety (such as employee “return to work” programs) are not required to be covered.

We encourage members to speak to their primary care provider, pharmacist, or refer to this NCDHHS website if they have questions about COVID-19 testing.

COVID-19 tests, including over-the-counter (OTC) tests, do not need prior approval. That means your doctor doesn’t need to ask us for approval before you’re tested for COVID-19.

Members have several options for purchasing an OTC COVID-19 test. These options vary by customer type: 

Members on an Employer's Group Plan and Individual Members:

1) Purchase at a local pharmacy counter using a Blue Cross NC prescription benefits card to pay no out-of-pocket costs

Members who plan to get their eligible OTC COVID-19 test from an in-network pharmacy must present their prescription benefits card, the same way they purchase their prescriptions. By purchasing at an in-network pharmacy counter, insurance is filed electronically, allowing members to purchase the test with no out-of-pocket costs.

Purchasing OTC COVID-19 test kits is not limited to a particular pharmacy chain and includes, Walmart, Walgreens, Kmart, CVS, EPIC Pharmacies, various Independent Pharmacies and more:

2022 List of Pharmacies from Prime Therapeutics (our pharmacy benefit manager)

2) Purchase at an out-of-network pharmacy or any location other than a pharmacy counter, pay out-of-pocket for the tests and submit a claim form to be reimbursed up to $12 per test

If a local pharmacy is not able to directly cover the cost of tests, members can pay out-of-pocket and mail an eligible OTC COVID-19 test claim form to Prime Therapeutics (our pharmacy benefit manager), for reimbursement. This applies to members who purchase OTC tests without their Blue Cross NC prescription drug card at an out-of-network pharmacy or location other than a pharmacy counter.

Medicare Members:

• Beginning April 4, 2022, and until the public health emergency (PHE) ends, Medicare participating pharmacies and health care providers will bill Medicare for OTC tests and there will be no out-of-pocket costs for members on Medicare plans.
• Medicare members (including members with a Medicare Supplemental or Medicare Advantage plan) should check with their pharmacy or health care provider to determine if they are participating in the initiative to provide free OTC COVID-19 tests.
• These tests are available to anyone with Medicare Part B coverage, including those with a Medicare Advantage plan. Medicare members are not eligible for reimbursement from Blue Cross NC for these tests. See coverage guidelines on Medicare.gov.

COVID-19 tests for general workplace health and safety (such as employee “return to work” programs) are not required to be covered.

We encourage members to speak to their primary care provider, pharmacist, or refer to this NCDHHS website if they have questions about COVID-19 testing. 

For Medicare Members:  

• Medicare members must receive their OTC tests from a participating pharmacy or health care provider. They are not eligible for reimbursement from Blue Cross NC. 
• If members present their Blue Cross NC prescription benefits card at an in-network pharmacy counter, they will pay no out-of-pocket costs for their OTC COVID-19 tests and will not need reimbursement.

For Members on an Employer's Group Plan and Individual Members:  

• Commercial and group members who purchase OTC tests without their Blue Cross NC prescription drug card or at a location other than a pharmacy counter can pay out of pocket and mail an OTC COVID-19 test claim form to our pharmacy benefit manager, Prime, for reimbursement.
• Reimbursement for test kits purchased from out-of-network pharmacies and retailers (any location other than a pharmacy counter) is limited to no more than $12 per individual test. To be reimbursed for an OTC COVID-19 test, the test must be approved or have emergency use authorization (EUA) by the FDA.
• Eligible members will receive coverage for up to eight (8) OTC COVID-19 tests per month. Each test is counted separately regardless of how many tests are sold in one package.
• When submitting a claim to be reimbursed, members must mail the following:
  • Completed OTC COVID-19 test claim form*
  • Purchase receipt documenting the date of purchase and the price of the test
  • The test’s UPC code
• The address to mail the OTC COVID-19 Test paper claim is:

Prime Therapeutics
Mail route: Commercial
PO Box 25136
Lehigh Valley, PA 18002-5136

• Upon receipt of the required materials, pharmacy benefits manager Prime will issue a check reimbursing the member. The standard turnaround time for reimbursement is 21 days. Depending on volume, additional time may be needed to process reimbursement requests. Purchasing the tests through your pharmacy will eliminate the need for reimbursement.
• COVID-19 tests for general workplace health and safety (such as employee “return to work” programs) are not required to be covered.

*Note: A pharmacist signature and pharmacist NPI number are NOT required on the claim form.  However, the member MUST sign the form attesting that the test kits are not being used for testing required by their employer, return to work, travel, attending recreational events, and will not be resold.

Click here to view the list of in-network pharmacies for Blue Cross NC members to purchase an OTC test.  

Medicare members should review this list of participating pharmacies and health care providers.

OTC testing coverage applies to members of Blue Cross NC’s fully insured (individual and group), Administrative Services Only (ASO) group health plans and the Federal Employee Plan (FEP).

Medicare members are eligible to receive up to eight over-the-counter COVID-19 tests per calendar month when picked up at a participating pharmacy or health care provider.

The requirements do not apply to expected benefits (such as stand-alone vision or dental) or retiree-only plans.

If the back of your Blue Cross NC ID card doesn’t list Prime as your prescription drug plan, you may have a different pharmacy benefit manager. If this is the case, please ask your employer or benefits manager about your OTC testing reimbursement options.

COVID-19 tests for general workplace health and safety (such as employee “return to work” programs) are not required to be covered.

Members should contact the Blue plan listed on their ID card for information about their COVID-19 benefits.

Yes. FEP will cover member submitted claims at zero cost share for COVID-19 tests with emergency use authorization available over the counter (OTC) without a physician order through the medical benefit. Member submitted claims must include a copy of an itemized receipt indicating the specific testing performed. For more information, visit https://www.fepblue.org/.

Beginning April 4, 2022, Medicare members are eligible to receive up to eight over-the-counter COVID-19 tests per calendar month.

Medicare members must receive their OTC tests from a participating pharmacy or health care provider, and are not eligible for reimbursement from Blue Cross NC.

For Medicare members, Medicare will cover up to eight over-the-counter COVID-19 tests per calendar month when picked up at a participating pharmacy or health care provider.

Medicare members should check with their local pharmacy or health care provider to ask if they are participating in this government sponsored program to provide free OTC COVID-19 tests. 

For the most updated information on tests that have emergency use authorization from the FDA to test for COVID-19, visit the FDA website: Individual EUAs for Antigen Diagnostic Tests for SARS-CoV-2 and search “OTC.”

For general guidance on using at-home tests, including OTC tests, and what to do after you have your result, please review the At-Home Testing Guidance for the General Public (Spanish) from NCDHHS.

If members present their Blue Cross NC prescription benefits card at an in-network pharmacy counter, they will pay no out-of-pocket costs. Reimbursement for test kits received from out-of-network pharmacies and retailers (any location other than a pharmacy counter) is limited to no more than $12 per individual test.  

Medicare members must receive their OTC tests from a participating pharmacy or health care provider. They are not eligible for reimbursement from Blue Cross NC.

Blue Cross NC will cover OTC tests that have been approved or received emergency use authorization (EUA) by the FDA. Members are eligible to receive up to eight (8) OTC COVID-19 tests per month. Each test is counted separately regardless of how many tests are sold in one package.

If members present their Blue Cross NC member ID card at an in-network pharmacy counter, they will pay no out-of-pocket costs. Reimbursement for test kits received from out-of-network pharmacies and retailers (any location other than a pharmacy counter) is limited to no more than $12 per individual test.

The maximum reimbursement members are eligible to receive per individual test is $12. This includes any applicable sales tax and shipping costs. If the cost of a test is less than $12, the member is eligible to be reimbursed for the cost they paid for the test in addition to the sales tax and shipping costs, up to a total of $12.  

While members are only eligible to receive coverage for eight (8) OTC tests each month, Blue Cross NC will continue to cover at no cost-share to members (copayments, deductibles and coinsurance), COVID-19 testing methods performed in labs or at-home when ordered by a provider, are consistent with current CDC guidance and have been cleared, approved or given emergency use authorization (EUA) by the FDA.

No. The address to mail the OTC COVID-19 test claim is:

Prime Therapeutics
Mail route: Commercial
PO Box 25136
Lehigh Valley, PA 18002-5136

Upon receipt of the required materials, pharmacy benefits manager Prime will issue a check reimbursing the member. The standard turnaround time for reimbursement is 21 days. Depending on volume, additional time may be needed to process reimbursement requests. Purchasing the tests through your pharmacy will eliminate the need for reimbursement.

You must complete the correct OTC COVID-19 test claim form and mail to Prime at:

Prime Therapeutics
Mail route: Commercial
PO Box 25136
Lehigh Valley, PA 18002-5136

Upon receipt of the required materials, pharmacy benefits manager Prime will issue a check reimbursing the member. The standard turnaround time for reimbursement is 21 days. Depending on volume, additional time may be needed to process reimbursement requests. Purchasing the tests through your pharmacy will eliminate the need for reimbursement.

The standard turnaround time for reimbursement is 21 days. Depending on volume, additional time may be needed to process reimbursement requests. Purchasing the tests through your pharmacy will eliminate the need for reimbursement.

For Blue Cross NC’s fully insured (individual and group) and Administrative Services Only (ASO) group health plans, Blue Cross NC covers OTC Tests under its prescription drug plan, which is administered by Prime. 
 
If the back of the member's Blue Cross NC ID card doesn’t list Prime as its prescription drug plan, the member may have a different pharmacy benefit manager. If this is the case, members should ask their employer or benefits manager about their OTC testing reimbursement options. 

For Federal Employee Plan (FEP) members, FEP covers this under their medical plan. Members must submit their claim for reimbursement along with a copy of an itemized receipt indicating the specific testing performed. 

Medicare members are eligible to receive up to eight over-the-counter COVID-19 tests per calendar month when picked up at a participating pharmacy or health care provider.

While the cost of at-home testing for COVID-19 is an eligible medical expense that can be paid or reimbursed under health flexible spending arrangements (health FSAs), health savings accounts (HSAs), health reimbursement arrangements (HRAs), or Archer medical savings accounts (Archer MSAs), federal tax law does not allow a consumer to use HSA, FSA or HRA funds for purchases that are covered or reimbursable under a member's health plan.

If a member needs additional OTC test kits (beyond the 8 tests, per member per month covered by Blue Cross NC), they can use HSA, FSA or HRA funds to purchase the tests. 

While this partnership with pharmacy benefits manager Prime expands access to OTC COVID-19 tests and minimizes costs for members, Blue Cross NC is not able to control the supply of tests or operations at pharmacy and retail locations.

To report price gouging, visit https://ncdoj.gov/file-a-complaint/price-gouging/. To report suspected fraud, waste or abuse, contact Blue Cross NC at SIU@bcbsnc.com or (800) 324-4963. or (800) 324-4963.

Blue Cross NC will cover all telehealth visits at the same cost as face-to-face visits through September 30, 2022. This means, what you normally pay when you visit a doctor in-office is what you’ll pay for a telehealth visit.

Virtual (or telehealth) visits can be used with your primary care doctors, specialists, and behavioral health providers. Or any licensed NC provider who can provide telehealth services. Call your doctor before going into the office to see if telehealth is available.

Read our latest provider news updates here or contact the Provider Blue Line at 800-214-4844 from 8:00AM – 5:00PM, Monday – Thursday and 8:00AM – 4:00PM on Fridays.

Providers will need to direct all claim inquiries to Provider Service by calling 1-800-214-4844.

The American Medical Association (AMA) has provided this table to link the COVID-19 vaccine product codes to their associated immunization administration codes, manufacturer name, vaccine name(s), 10 and 11-digit National Drug Code (NDC) Labeler Product ID, and interval between doses. These codes are also located in the Medicine section of the CPT code set.

COVID-19 treatments are covered based on each individual’s insurance plan, and members may be responsible for a portion of their treatment costs to include copayments, coinsurance and deductible amounts. We continue to closely monitor and re-evaluate policies to best serve our customers and communities.

According to the NCDHHS, COVID-19 treatments are available for people who are at high risk of getting very sick from COVID-19, nearly two thirds of people in North Carolina. To learn more about how to get treatment in North Carolina, visit https://covid19.ncdhhs.gov/what-to-do-if-you-feel-sick.

For the most up-to-date information on COVID-19 treatment, visit cdc.gov/coronavirus/2019-ncov/your-health/treatments-for-severe-illness.html.

Up-to-date information and resources for our members can be found at BlueCrossNC.com/Coronavirus.

The CDC encourages everyone to contact a healthcare provider soon after testing positive to determine treatment eligibility, even if symptoms are mild.

To learn more about how to get treatment in North Carolina, visit https://covid19.ncdhhs.gov/what-to-do-if-you-feel-sick.

To find treatment beyond North Carolina, visit https://covid-19-test-to-treat-locator-dhhs.hub.arcgis.com/.