COVID-19 Resources and Information

Helping you understand COVID-19, your coverage and support

Blue Cross and Blue Shield of North Carolina (Blue Cross NC) is taking steps to help our members stay healthy and get the care they need. We will continue to respond to this crisis to best serve our members and support doctors, nurses and hospitals.


For the latest updates on COVID-19, check out our blog. Read our latest blog posts.

Ways We're Supporting Our Members During COVID-19

No cost-sharing for COVID-19 testing

Coverage for telehealth, phone, or virtual visits with primary care and specialty providers

The vaccine is available at no cost to all members

COVID-19 Vaccines: What You Need to Know

COVID-19 vaccines and boosters that are FDA approved, including for emergency use authorization (EUA), are covered at no cost for all members, both during the public health emergency and after.

COVID-19 vaccines are now available to everyone 6 months and older.

Vaccines and boosters are important tools to stop the spread of COVID-19. They are a safe and effective way to achieve this goal. We encourage everyone to get vaccinated.

Visit for the most up-to-date information about COVID-19 vaccines and boosters.

For more information, check out our COVID-19 vaccines page.

Your Guide to Getting Tested

We’re currently covering, with no cost-share to members, COVID-19 tests performed in labs or at-home that are consistent with current CDC guidance and have been cleared, approved or given emergency use authorization (EUA) by the FDA.

According to NCDHHS, anyone who has symptoms of or has been exposed to COVID-19 should get tested as soon as possible. 

For more information visit our COVID-19 testing page.

COVID-19 Treatment

COVID-19 treatments are covered based on each individual’s insurance plan. Members may be responsible for a portion of their treatment costs, including copayments, coinsurance and deductible amounts.

The CDC encourages everyone to contact a healthcare provider right away to determine treatment eligibility, even if symptoms are mild. 

Find out where you can get treatment in North Carolina here

Beyond North Carolina, the Department of Health and Human Services has a tool to find treatment available near you. 

For up-to-date information on COVID-19 treatment, the CDC is the best resource. 

Don't delay. Get the care you need now.

It’s important to keep your total health top-of-mind during this time. If you have a chronic illness, an emergency or need health care for something else, don’t delay your care. Call your doctor to learn of any protocols they are following and schedule visits that you feel comfortable with. Ask about virtual visits or contactless waiting to make sure you get the care you need in a way that you feel safe. Doctor’s offices are following strict health and safety guidelines to make sure you can feel comfortable getting routine care.

Care that should not be delayed:

  • Flu Shots
  • Routine Physicals
  • Cancer Screenings
  • Childhood Vaccinations
  • Mental Health Screenings and Treatment
  • Preventive Care

We are committed to carrying out actions to assist our members and community in the face of COVID-19. We will continue to reevaluate and take recommendations from the CDC into consideration.1