Federal Employee Program

Your health deserves extra support.


Learn How to Manage Your Health

What's Happening This Month?

Get a complimentary wellness calendar from Blue Cross NC.

Renewing Health 2022

Agency Benefits Officers

We have a suite of programs, designed to meet the needs of your workforce.

Resources for ABOs  ❯

Finding the Services & Support You Need

Doctors & Providers  ●  Preventive Care  ●  Claims & Records  ●  Incentives & Discounts

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The Healthy Endeavors Program

With Healthy Endeavors, you can talk with a trained nurse health coach and get helpful information about your health delivered right to your door, and there's no extra cost to you. Plus, there's no obligation – you can leave the program at any time.

Call a Nurse Health Coach at: 1-888-392-3506  |  Monday - Friday, 8:00 a.m. - 5:00 p.m. EST.

You could be eligible if you have any of these health concerns:

  • Asthma
  • Diabetes
  • Heart disease
  • Medication issues
  • Obesity
  • Tobacco use
  • COPD (Chronic Obstructive Pulmonary Disease)

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Case Management Program

If you’ve been diagnosed with a complex health condition, our nurse case managers can teach you about your condition, give you reading materials to learn more, coordinate your care with your doctor, and help create a preventive care plan for healthier living. There's no extra cost to you.

Call a Nurse Case Manager at: 1-888-234-2415  |  Monday - Friday, 8 a.m. - 5  p.m. EST.

    You may be eligible if you have any of these health concerns:

    • Cancer
    • Complex rehabilitation needs
    • Depression, bipolar disorder or schizophrenia
    • Eating Disorders
    • GI / Stomach / Bowel Surgery
    • Head or spinal cord injuries
    • High-risk pregnancy, premature births
    • Organ Transplant
    • Orthopedic Surgery
    • Stroke
    • Trauma
    • Vascular / Heart Surgery

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    Wellframe Mobile Health Checklist and Messaging*

    Blue Cross NC is pleased to offer a free mobile application for your smartphone and tablet that connects you to a confidential and supportive health care team when it's most convenient for you.

    Want to know more?

    Call the Federal Employee Customer Service line at 1-800-222-4739 and a representative will be happy to assist you.

    *Wellframe is only available for certain health conditions.


    Motivation, Advice and Support

    When you need a little extra help managing your health, your Wellframe care team is ready:

      • Connect to a licensed nurse, pharmacist or social worker
      • Get personalized daily care plans
      • Set up notifications to help you remember appointments and medications
      • Learn about your health through clinically approved articles and videos

      Health Checklist

      Wellframe will send a short list of tasks, based on your particular condition, to your mobile device each day:

      • See a summary of your progress and keep track of it over time
      • Receive encouragement and support through secure in-app messaging (your personal information is safe in this HIPAA-compliant application)

      Your personal checklist is designed to help you stay on track with your condition care plan.

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      Medication Therapy Management (MTM)

      Blue Cross NC provides MTM to members with a Service Benefit Plan. MTM covers a broad range of health care services from clinical pharmacists who can help you identify, prevent and resolve any medication-related problems.

      Call 1-984-364-3798 to get one-on-one counseling from a clinical pharmacist.

      Medication-related problems may include:

      • Drug use for non-medical purposes
      • Improper drug selection
      • Doses too high or too low
      • Adverse drug reactions or side effects
      • Drug interactions
      • Failure to receive medications

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      Member Resources

      Help & Customer Service

      Whether it's a question about health insurance, a chronic condition or something else, we'll connect you with someone who has the answers.

      FEP Directory

      Pre-Approvals for Medical & Mental Health Services

      Some procedures and medications require pre-approval from Blue Cross NC. Work with your provider to lower your health care costs and avoid unwanted surprises later.

      Pre-Approval Guide 

      Member Forms, Printables & Resources

      We have newsletters, articles, videos and other great resources to help you better understand your health plan and your health.

      FEP Resources Menu