Get more out of your health insurance
Managing your insurance plan is the key to better health. Our member resources give you the information, documents and help you need to stay on top of your health care.
Making a payment just got easier
Pay your monthly premium, set up autopay or keep track of your past payments.
Find and download important forms
Download claim forms, appeal forms or coverage documents to manage your medical services.
Save money with an in-network doctor
We have one of the largest provider networks. Find a doctor in your network that meets your needs.
Use the benefits you're paying for
Plan benefits can sometimes be overlooked. Understand your coverage and plan your care.
Avoid having claim forms returned to you
Learn more about when you should submit forms, what you need for each form, and why you may have had one sent back to you.
With Healthy Blue, Blue Cross NC is serving Medicaid members across the state.
Learn more about how Medicaid works in North Carolina and Healthy Blue eligibility.
Using Your Plan
Medicare Members
Dental & Vision
Need help understanding health insurance?
In fact, more than half of American consumers have what’s called “low health literacy.” We want to fix that.
We’re working to create a Health Insurance 101 virtual classroom where everyone can:
- See how health insurance works, step-by-step
- Find the right place to go when they need medical care
- Get tips for managing health care costs
- Find definitions for health insurance words in easy-to-follow pictures
Did you know?
Navigating health insurance can be confusing, but it doesn't have to be. Blue Cross NC puts you in control of your health care with our easy-to-use suite of online tools - available anywhere, anytime.
Blue Connect gives you convenient access to all the things you need to feel confident in your health care decisions - like Find a Doctor, cost estimators, coverage details and our 24/7 nurse hotline. Away from your computer? Our Blue Connect Mobile app gives you the same great features while on-the-go.
Register and log in to our exclusive site that offers: Details of plan benefits, claims and plan changes; billing and payment options; access to personalized wellness programs; exclusive online discounts; and more.
Visit our other member websites.
SHPNC.org
For Teachers and State Employees
BlueCrossNC.com/FEP
For Federal Employees
StudentBlueNC.com
For College Students
HealthyBlueNC.com
For Medicaid Members
Blue Connect