Blue Connect Member Login

Resources for Blue Cross NC Members

Putting health care in your hands

Get more out of your health insurance

Managing your insurance plan is the key to better health. Our member resources give you the information, documents and help you need to stay on top of your health care. 

Making a payment just got easier

Pay your monthly premium, set up autopay or keep track of your past payments. 

Pay My Bill

Find and download important forms

Download claim forms, appeal forms or coverage documents to manage your medical services.

Find Member Forms

Save money with an in-network doctor

We have one of the largest provider networks. Find a doctor in your network that meets your needs.

Find a Doctor

Use the benefits you're paying for

Plan benefits can sometimes be overlooked. Understand your coverage and plan your care.

Log into Blue Connect

Avoid having claim forms returned to you

Learn more about when you should submit forms, what you need for each form, and why you may have had one sent back to you. 

Member Claim Form Information


With Healthy Blue, Blue Cross NC is serving Medicaid members across the state.

Learn more about how Medicaid works in North Carolina and Healthy Blue eligibility.

Learn more about Healthy Blue

Need help understanding health insurance?

In fact, more than half of American consumers have what’s called “low health literacy.” We want to fix that.

We’re working to create a Health Insurance 101 virtual classroom where everyone can:

  • See how health insurance works, step-by-step
  • Find the right place to go when they need medical care
  • Get tips for managing health care costs
  • Find definitions for health insurance words in easy-to-follow pictures

See How Health Insurance Works

juggling health care questions

Did you know?

Navigating health insurance can be confusing, but it doesn't have to be. Blue Cross NC puts you in control of your health care with our easy-to-use suite of online tools - available anywhere, anytime.

Blue Connect gives you convenient access to all the things you need to feel confident in your health care decisions - like Find a Doctor, cost estimators, coverage details and our 24/7 nurse hotline. Away from your computer? Our Blue Connect Mobile app gives you the same great features while on-the-go.

Blue Connect Tools

Blue Connect

Register and log in to our exclusive site that offers: Details of plan benefits, claims and plan changes; billing and payment options; access to personalized wellness programs; exclusive online discounts; and more.