Contact Us by Email

Select a Topic *

We will just need a few details to process your cancellation request:

Your Name *

Your Email *

Your Phone Number *

Who are you contacting us about? *

Yourself

Someone Else

Are you inquiring about a Medicare Advantage or Medicare Supplement plan? *

Yes

Your Date of Birth *

Your ZIP Code *

Your Subscriber ID

Do you want to cancel your medical, dental, or both plans? *

Medical

Dental

Both Medical and Dental

Have you requested a call from Customer Service?

Yes, I'm waiting for Customer Service to contact me about this issue. I previously scheduled a call.

What is your relationship to this person? *

Are you inquiring about a Medicare Advantage or Medicare Supplement plan? *

Yes

Their Name *

Their Date of Birth *

Their ZIP Code *

Their Subscriber ID

Have they requested a call from Customer Service?

Yes, they're waiting for Customer Service to contact them about this issue. They previously scheduled a call.

How can we help?

How can we help? *

Reason for cancellation

Reason for cancellation *

Please contact Medicare Customer Service to cancel your policy.
Blue Medicare HMO: 1-888-310-4110
Blue Medicare PPO: 1-877-494-7647
TTY — Hearing- or Speech-Impaired: 1-888-451-9557

Since you purchased your plan through HealthCare.gov, you will need to cancel it on HealthCare.gov.

Please contact your Group Administrator or Human Resources department to cancel your plan.

Please contact Student Blue to ask about canceling your plan.
Email: Send a message to email@studentbluenc.com.
Phone: Visit the website, find your school and click on “Contact Us” for the phone number for your college or university system.

If you want to take members off your plan without cancelling it, you can send a request through Blue Connect, our secure member site:

Log in to Blue Connect and go to your Inbox*
Click the Compose button
Select Cancel My Plan as your message topic
Fill out the request form (we'll walk you through it and load your information automatically)
Click the Submit button

*If you have never logged in to our site, you can register for Blue Connect here.

If you don't have access to Blue Connect, please call Customer Service.

If you’re experiencing a medical emergency you should seek the medical attention you need.

Log in to load your plan details automatically.

It's easy to request to cancel your plan through Blue Connect, our secure member site. We'll just pull in your information.

Here's how:

Log in to Blue Connect and go to your Inbox*
Click the Compose button
Select Cancel My Plan as your message topic
Fill out the request form (we'll walk you through it and load your information automatically)
Click the Submit button

*If you have never logged in to our site, you can register for Blue Connect here.

If you don't have access to Blue Connect, please call Customer Service at: 1-800-446-8053.

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Title

Contact Us by Email

If you’re experiencing a medical emergency you should seek the medical attention you need.

Log in to load your plan details automatically.