Mail Order Drug Program

Get Prescriptions Delivered to Your Home

Order New Prescriptions and Refills Online 

Most of our insurance plans offer a prescription benefit provided by Prime Therapeutics (Prime).

Prime offers a mail order pharmacy benefit serviced by Amazon Pharmacy and Express Scripts Pharmacy (ESI). These mail order pharmacies allow you to order new prescriptions and refill medications on the web and have them mailed directly to you.

View details on mail order and other pharmacy services specific to Medicare Advantage plans.

Get Started With Mail Order Drugs

We've partnered with Amazon Pharmacy and Express Scripts Pharmacy (ESI) to provide our mail order drug program for Commercial members.

Depending on group benefit design, self-funded (ASO) group members may choose Amazon Pharmacy or Express Scripts Pharmacy (ESI) for their mail order pharmacy services. 

Individual – Under 65 and Fully Insured group members will have Amazon Pharmacy for their mail order pharmacy services. 

NOTE: Some programs are available to Blue Cross NC members for specific plans only. You'll need to check the benefits of the plan you purchase to see if you're eligible for this prescription drug benefit.

To start an order for prescription drugs or refills with Amazon Pharmacy, all you need to do is set up your account using your member ID by visiting and clicking “Get Started.” Once registered, you can manage your prescriptions and place orders, or you can check out the steps on their website.

Amazon Pharmacy Home Delivery
4500 S. Pleasant Valley Road, Suite 201
Austin, TX 78744-2911

To start an order for prescription drugs or refills with Express Scripts Pharmacy (ESI), check out the steps on their website or download an order form and mail to:

Express Scripts Pharmacy (ESI)
P.O. Box 66577
St. Louis, MO 63166-9838

The Advantages of Mail Order Prescriptions

Using a mail order pharmacy can be a convenient and time saving benefit:

Features Phone Online
Order Refills Yes Yes
Renew Prescriptions Yes Yes
Check Order Status Yes Yes
Request Mail-Order Forms Yes Yes
View Prescription Claims History   Yes
Prescription Drug Pricing and Coverage Information Yes Yes
Find a Pharmacy Yes Yes
View Summary of Prescription Drug Benefit   Yes
Find Prescription Drug Information   Yes