Contact Information

 
Provider BluelineSM
1-800-214-4844 (toll free)  
 
Network Management 
1-800-777-1643 (toll free)
(919) 765-4349 (fax)
providerupdates@BCBSNC.com
 
Health Coaching and Interventions: 
1-800-672-7897 (toll free)
 
Blue Cross and Blue Shield of North Carolina
P.O. Box 2291
Durham, NC 27702-2291
 
Electronic Solutions: 
1-888-333-8594 (toll free)
 
Transplant Case Manager: 
(919) 765-1658
(919) 765-1553 (fax)
 
Mail Checks for Amounts Overpaid:
Corporate Cashiers
P.O. Box 2291
Durham, NC 27702-2291
 
Health Line BlueSM: 
1-877-477-2424 (toll free)
24 hour access to registered nurses
 
Community Eye Care
1-888-254-4290 (toll free) 
1-704-731-0892 (fax) 
providers@communityeyecare.net